Steelhead Technologies Launches Steelhead University
Through a comprehensive curriculum of eight core administrative courses, Steelhead University equips users with fundamental knowledge essential for navigating the intricacies of the Steelhead software.
Steelhead Technologies, a provider of manufacturing ERP software, has launched Steelhead University (SHU), an online learning platform designed to expedite user training and streamline software implementation.
Through a comprehensive curriculum of eight core administrative courses, Steelhead University equips users with fundamental knowledge essential for navigating the intricacies of the Steelhead software.
Marc Madigan, head of customer experience at Steelhead Technologies, led the charge in bringing Steelhead University to fruition, underlining the importance of equipping customers with essential knowledge.
“Understanding the how and why of software is pivotal for unlocking its true value. With SHU, our aim is to simplify and expedite the adoption and build out of our customers’ platforms,” Madigan says. His enthusiasm extends beyond the initial launch, as he eagerly anticipates the expansion of SHU's offerings with additional courses and curriculum. These future features will integrate new functionalities and updates, ensuring users have the tools they need to understand and utilize the software effectively.
The inaugural eight-course “core” sequence encompasses concepts essential for proficiency:
1. Introduction to Steelhead: An overview of core functionality.
2. User Account Management: Setting up and operating user accounts.
3. Domain Configuration and Setup: Understanding domain settings and options.
4. Order Entry, Sales Orders, and Work Orders: Managing sales orders and production workflows.
5. Processes and Recipes: Structuring and utilizing processes and recipes.
6. Part Numbers: Creating, managing and utilizing part numbers.
7. Treatments and Stations: Management and utilization of treatments and stations.
8. Workboards and Dashboards: Utilization and functionality overview.
Upon successful completion of these foundational courses, learners will receive a Certificate of Completion, signifying their proficiency and readiness to leverage the Steelhead platform effectively. These personalized certifications enable graduates to showcase their expertise on platforms like LinkedIn or in professional resumes.
Steelhead University represents a commitment to enhancing the customer experience to make it as quick and easy to use as possible. By equipping users with knowledge from the outset, Steelhead Technologies is designed to minimize training time, accelerate onboarding processes, and facilitate seamless software adoption.
