Question:
We do not paint our products in-house. Instead, we rely on outside suppliers to apply paint finishes. My company has used the “It looks good to me” inspection process for painted parts for the past 30 years. I have found that the temperament of the inspectors has a great deal to do with what is accepted and what is rejected. My suppliers have asked for a set of standardized painted inspection chips that would show them what is acceptable and what is not. These chips/plates would be representative of a paint finish that is an acceptable industry standard. I believe something visual, like paint inspection chips, would allow the supplier and our inspectors to check the paint finish to the same standard. Our most common reject is for texture, which is always identified as orange peel. The supplier says it’s texture and minimal in appearance, we say it's orange peel. Is there someone who sells paint chips that can or are used for this purpose? Any help you can provide will be greatly appreciated. M.M.
Answer:
Relax, M.M. If it’s any consolation to you, yours is not the only company using the “It looks good to me” inspection process. Unfortunately, the inspector’s temperament can influence what is accepted and rejected.
You are going in the right direction, having textured paint chip made to be used as standards. Not only will they provide guidelines for your suppliers, they will also remove the temperament factor from your inspection department.
I know that paint chips in different gloss ranges for color drift control are commercially available. I have not seen them in different textures. One source for textured paint chips is the paint companies that supply your “suppliers.” The paint companies are equipped and able to apply their paints using varying spraying techniques to produce varying textures. If you specify the paint to be used on your products, ask your favorite paint supplier to provide the chips. Another source is the spray equipment suppliers.
Unfortunately, there is no industry standard, per se, for paint texture. Unless there happens to be a standard for paint texture on products in your industry, you must decide what is acceptable to you. I suggest the following course of action: 1) Have a number of chips prepared with a range of textures. 2) Decide what texture you want on your products. 3) Provide paint chips having the desired texture to your suppliers and your inspection department.
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