Roy Metal Finishing Comes Out On Top
RMF’s more than 50 years of experience in the metal finishing industry that earned the shop its ranking at the head of the Products Finishing Top Shops benchmarking program.
Top row, from left to right: John Pazdan, Mark Sprinkle, Frank Hawkins, Clifford Roy, Joe Pons; Bottom tow, from left to right: Adam Brumfield, Ken Holcombe, Kathy VanGieson, Emilie Pazdan
More than 200 automotive suppliers are within a short drive of Roy Metal Finishing’s South Carolina operations, and about 1,000 suppliers are within 500 miles.
Knowing that the automotive zenith was just around the corner from their plants, the owners and managers at RMF recognized that they had to serve customers at the highest level or risk losing them to competitors.
That’s why in 2012 RMF launched a $13 million investment in a custom facility at The Matrix business and technology park in Greenville County, giving the company three automated facilities to provide zinc and zinc alloy electroplating, electrocoating, zinc phosphating and passivation to the automotive, heavy truck and industrial equipment customer base
But it’s RMF’s more than 50 years of experience in the metal finishing industry that earned the shop its ranking at the head of the Products Finishing Top Shops benchmarking program.
Strong business practices, outstanding inspection protocols, and world-class equipment put RMF at the top of the list.
The company has approvals from BMW, Caterpillar, Chrysler, Ford, GE, GM, Honda, John Deere, Lycoming/Textron, Nissan and Toyota, just to name a few.
With a staff of more than 200 employees in three locations, has an order lead time of two days, and an on-time delivery rate of over 98 percent. It’s finished parts meets first-pass quality yield 99 percent of the time, and its scrap and rework rate is less than 1 percent.
With its lines running 24 hours per day, its makes RMF’s ability to meet customer demands easier, but yet the shop has very few problems because of stringent formal, written policies and documented procedures for plating, baths, preventive maintenance, waste treatment and hazardous waste.
RMF President John Pazdan said his company has seen a 20 percent annual sales growth from 2013 to 2014, and the new facility has much to do with that.
“Ultimately combining all of our operations at The Matrix is an important part of the successful future we envision and this expansion will help to make us even more competitive,” Pazdan said. “South Carolina has provided us with an excellent business climate and the skilled talent we require.”
Pazdan and company founder Cliff Roy implemented best practices several years ago, such as automation, strict quality control and superior customer service many years ago, and the attention to detail has paid off handsomely.
In 1997, RMF integrated the use of programmable controllers to run automated plating lines, plus use of computers to interface with the controllers. Their lines use bar coding technologies and touch screens, and at the beginning in 2001 RMF offered customers access to customer specific information through its website.
Roy Metal Finishing Company, Inc.
PO Box 38
Conestee, SC 29636
Phone: 1-800-610-7822
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