Matthew Kirchner

Matthew Kirchner Columnist

management

Rip Van Meeting

Dozing off at work is more than just embarrassing. Sleep-deprived employees put themselves and their co-workers at risk.

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management

Welcome to Your First Day in Surface Finishing

This advice could help someone just starting out turn an entry-level manufacturing job into a satisfying career.

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management

Parts Unknown

What sets one finisher apart from another is the customer experience, the equivalent of a restaurant’s environment.

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management

May the Fourth Be With You

The fourth Industrial Revolution is here, and it’s changing the way we manufacture goods.

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management

How Do You Run a Contract Finishing Business? Ask Your Dry Cleaner

How a provider treats customers is as important as how it treats the customer's product. 

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management

Revenge Is Best Not Served at All

Take the anger, hurt and resentment that arise when you feel you’ve been wronged in a business situation, and turn it into positive energy.

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management

Shoeless Joe, Iowa Cornfields and Surface Finishing Hyper-growth

A variation of a well-known movie quote is sound business advice, too.

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management

Turning Business Travel into an Adventure

Columnist Matt Kirchner recommends you go off the beaten path on your next trip, and enjoy the experience.

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How Not to Quit Your Job

Almost regardless of how miserable your experience might have been, shake your employer’s hand and thank him or her for the opportunity provided.

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management

The 55 Most Important Words in Sales

Solving customer problems doesn’t take many words.

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Few Things More Precious Than Time

Being on time and not cancelling meetings at the last minute are hallmarks of a professional.  

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When Will it Ever Be Good Enough?

Great performance will never be good enough. Once a goal is met and we have celebrated and rewarded the accomplishment, we must quickly move on to setting the bar even higher.

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