management
Want to Communicate More? Communicate Less
Amazon teaches a lesson in counter-intuitive thinking.
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Palmetto Plating Celebrates 50 Years
Palmetto Plating announces the addition of Paul Frank to their management team as Executive Vice President and General Manager.
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Nordson Powder Coating Training Is May 13-14 and August 13-14
hands-on, two-day Powder Coating Workshop is an intensive, introductory seminar on powder coating materials, their application, troubleshooting and maintenance, as well as hands-on training.
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Kushner Plating School Adds Globally Harmonized System Labeling And Safety Data Sheet Training
Effective this year, the Hazard Communication Standard for all facilities with hazardous materials must comply with employee training on the new GHS labeling and safety data sheets.
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Muda, Mura, Poka-Yoke and Other Four-Letter Words?
Giving credit where credit is due—even if it goes overseas.
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Ten Ways to Kill a Sales Call
Little things salespeople do wrong that make a big impact on the customer relationship. Matt explains 10 things you should avoid.
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Qualifive! The Five Answers Needed to Qualify Any Finishing Account
Often the exuberance that follows the identification of a potentially great lead eclipses the need to confirm that the prospect is a good fit for the coater and vice-versa. Thus the need to aggressively qualify new sales leads by securing the answers to five key questions as early in the sales process as possible. I call this group of five qualification questions “Qualifive.”
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What’s Trending in Manufacturing?
A look at trends in process improvement, purchasing and technology as we head into the new year.
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Killing the Call Report
Is there an alternative to the painful call report process that so often results in unproductive conflict?
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