Matthew Kirchner

Matthew Kirchner Columnist

Manna from Heaven

Increasing the likelihood of receiving a “gift from nowhere.”

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Good Luck, Chuck

Why sending your sales force out the door with more than a pat on the back is worth the time and effort.

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Seven Deadly Wastes

Spend a half day on your shop floor to eliminate waste.

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One Hour a Day

How creating time to look ahead can give you perfect control of your business.

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economics

Surface Finishing in the “Exponential Economy”

What you need to do to keep up (and thrive) in a time of rapid change.

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The Soft Cost of In-house Rework

Why it pays to get it right the first time

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If Walt Disney Were a Surface Finisher

Tips for Quality and Service from the Magic Kingdom

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Then Came the Plant Tour

When it comes to winning new business, Actions speak louder than words

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Profitability is a Result

The year was 1994.

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economics

Must-Read Books for Surface Finishers

The successful surface finishing manager of the future will: A) Display a keen understanding of how the manufacturing economy and surface finishing industry evolve.

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economics

A Hunt for the Elusive Surface Finishing Economic Forecast

During a 30-day period this year, I pulled the following headlines related to the U.S. economy from various periodicals.

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What’s the Good Word?

What finishers really want from suppliers.

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