Matthew Kirchner

Matthew Kirchner Columnist

Confessions of a Core Values Convert (I Thought Mission Statements were Stupid)

My name is Matt Kirchner and I am a Core Values Convert.

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Charlie Sheen, Elephants and Really Big Finishing Deals

From time to time I like to pop in Oliver Stone’s classic 1987 film “Wall Street.”

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Captive Operation or Outsource? That is the Question

It is a question regularly debated in executive strategy sessions and corporate board rooms.

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management

Surface Finishing Management Myths

Surface Finishing Management Myth: (sûrfs ‘fi-nishi[ng] mnj-mnt ‘mith) n. 1.

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management

Think You’re in the Finishing Business? Think Again...

What business are you in?” The typical response from someone in our industry might be, “I’m in surface finishing,” or, “My family owns a metal plating company,” or, “I manage the powder coating operation for XYZ Company.” While the aforementioned statements might explain some of the services your operation provides, I believe that none of them truly describe the aspect of your business that will be most critical to your future success.

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management

Eight Mistakes That Will Kill Your Metal Finishing Business

Over the past decade or so I’ve had the privilege of working on numerous mergers and acquisition projects.

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Dealing with Tough Customers

If only every customer was an easy customer.

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Never Finished

A colleague of mine, recently shared this story with me.

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Do You Consider Your Metal Finishing Operation to be "World Class?"

This was the question posed recently by a sales prospect.

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management

Dear Valued Supplier

"Dear valued supplier," the letter begins.

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A Recipe for Sales Growth

"We just need our sales people to sell more!" Such was the business improvement game plan proposed by the short-lived president of a previous employer.

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